![]() ![]() If you have any questions about your drug test, contact your employer. The final drug test result is directly reported to the employer ordering the test. Once the drug test is complete, Quest Diagnostics cannot provide information related to specimen status, drugs screened for in the panel, or the final drug test result.The collector will not note any prescription drugs a donor is taking on the chain of custody form.Additionally, items such as trash receptacles, paper towel holders, under-sink areas or ceiling tiles that appear suitable for concealing contaminants will not be in the restroom. The restroom will not have soap, disinfectants, cleaning agents, or any other possible adulterants present.The toilet tank top may also be taped or secured shut and water sources will be unavailable. The collector will ensure that the water in the toilet or tank has bluing (coloring) agent in it.The collector will ask you to empty your pockets, remove outer garments (e.g., coveralls, jacket, coat, and hat), leave briefcases, purses, and bags behind, and wash your hands.Examples include a driver’s license, passport, or military ID. Consult your employer if payment at a third party site is required. Payment is not required at Quest Patient Service Centers as your employer should cover the cost of the drug test.Not having the hard copy of the confirmation or its electronic version may result in delays to your drug test or a full reschedule where another test may need to be administered (based on your employer's requirements).Simply show us the email on your mobile device. If you received an appointment confirmation via email, you do not need to print the authorization form.The collector will walk each donor through the entire collection process. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.Both parties involved-the collection site and the donor-should have reasonable expectations of what will take place during the drug test. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative: In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.These home collection kits cannot be canceled and are nonrefundable.įor all other home collection kits with lab processing and resulting:.You will receive an email confirming your refund is being processed.įor home collection kits with that can be used and resulted at home: Please arrive and check in 10 minutes before your. Your refund will be processed within 7-14 business days. Quest Diagnostics - 7400 Fannin - Employer Drug Testing Not Offered. In some states, applicable taxes are nonrefundable as well. Learn more about the most common reasons for testing, including pre-employment. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. We perform millions of drug tests annually as a leading drug testing provider. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. ![]()
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